The most asked questions from our customers are regarding VAT so we have created this page to answer all your questions.
Q. Are prices on Benchdog Tools inclusive or excluding of VAT?
A. VAT on our website is included in our prices at 20% and is displayed with the VAT if you are located in the UK, If you are outside the UK your price is displayed ex VAT but please be aware of currency conversions.
Q. If I am ordering from outside the UK do I pay VAT?
A. If your delivery address is outside the UK, we do not charge you VAT. The VAT is automatically deducted on the store. You will not see any VAT/Taxes on your invoice, wjhich mean you have not been charged any VAT.
Q. Where can I download my Invoice so I can check?
A. On your order confirmation which is emailed to you when you place your order there is a red notice saying "Download my Invoice".
Q. I am from outside the UK and its not deducting the VAT, Why?
A. I can assure you this is but you have to account for Exchange Rate Calculations.
