Privacy Policy

1. Introduction

At Benchdogs Ltd, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://benchdogs.co.uk and any other websites we own and operate. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We only collect personal information that is necessary to provide you with our services. This may include, but is not limited to:

  • Personal Identification Information: Name, email address, postal address, phone number, and payment information.
  • Technical Data: IP address, browser type, and other usage data collected through cookies and similar technologies.

3. How We Collect Your Information

We collect information through:

  • Direct Interactions: When you register on our site, place an order, subscribe to our newsletter, or contact us.
  • Automated Technologies: Such as cookies and tracking technologies that collect data about your browsing behaviour.

4. Use of Your Information

We use your information to:

  • Process and fulfil your orders.
  • Improve our website and services.
  • Send you updates, promotions, and other information you may be interested in (only if you have opted-in).

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements. We use commercially acceptable methods to protect your data against loss, theft, and unauthorised access, disclosure, copying, use, or modification.

6. Sharing Your Information

We do not share personally identifiable information with third parties, except:

  • To Comply with Legal Obligations: When required to by law or to protect our rights.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

7. Links to External Sites

Our website may contain links to external sites that are not operated by us. We have no control over and assume no responsibility for the content or practices of these third-party sites. Please review the privacy policies of any external sites you visit.

8. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data where it is no longer necessary for us to retain it.
  • Objection: Object to the processing of your personal data under certain conditions.
  • Restriction: Request restriction of processing under certain conditions.
  • Portability: Request transfer of your personal data to another organisation or directly to you.

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: hello@benchdogs.co.uk
  • Address: Benchdogs Ltd, Unit 1, Walronds Park, Isle Brewers, Taunton TA3 6QP, UK

12. Jurisdiction

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Updated 04/09/2024