Please be advised, due to the ongoing pandemic, coronavirus (Covid-19) you may experience delays in receiving your order. As a precaution, we update our website to highlight that orders currently arrive a few days later than the usual next-day service. However, Parcelforce, our main courier, have advised us that they are currently unable to commit on guaranteed delivery times. Please accept our apologies and we appreciate your patience.
DELIVERY - UK
Shipping times are 2 - 3 days before dispatch.
Where possible we aim to despatch your order the same day if ordered before 12pm Monday to Friday, but please allow 2 to 3 working days for dispatch on busy sale periods.
STANDARD UK MAINLAND
| Orders over £50 |
FREE |
| Orders under £50 below 2kgs |
£4.95 |
| Orders under £50 above 2kgs |
£8.95 |
Orders under 2kg are sent via Royal Mail Second Class - please allow up to 5 working days for delivery.
Where your order contains an item greater than 2kg in weight the order may be delivered using Parcel Force. Please allow up to 5 working days for delivery.
At present we do not have a Premium Service.
STANDARD USA
Same day despatch for orders placed before 2pm.
Orders over £150 will have a special rate of £25
Orders under £150 below 2kgs - Price Based on weight at checkout
Orders under £150 above 2kgs - Price Based on weight at checkout
STANDARD CANADA
Same day despatch for orders placed before 2pm.
Orders over £150 will have a special rate of £25
Orders under £150 below 2kgs - Price Based on weight at checkout
Orders under £150 above 2kgs - Price Based on weight at checkout
STANDARD EUROPE
Same day despatch for orders placed before 2pm.
Orders over £120 - £15
Orders under £120 below 2kgs - Price Based on weight at checkout
Orders under £120 above 2kgs - Price Based on weight at checkout
REST OF THE WORLD
Due to Covid 19, we have had to arrange shipping on a per order basis, this is due to weight and location shipping quotes.
CUSTOMS
We do not pay local Customs Charges.
Please note: If parcels are refused due to customs charges and returned, then the full delivery costs will be deducted from any refund due, this can be more then your invoice total due to Benchdogs Ltd subsidising the shipping costs due to order value, proof of cost can be supplied on request.
SHIPPING TO OTHER COUNTRIES
We also offer worldwide delivery which is based on size and weight of the order.
If a shipping quote is unavailable at checkout please contact us with a list of the items you require and a shipping quote can be sent to you.
DELIVERY COSTS ARE CALCULATED DURING CHECKOUT
- Add items to your basket and proceed to checkout
- At checkout we will calculate all delivery costs and taxes (if applicable) before payment
- Make payment and we will get your order on it's way
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All orders can be tracked, a link with tracking details will be sent for you to locate your package
APPROX DELIVERY TIMES FROM DISPATCH:
- UK: 2-3 working days
- US & Europe: Express 3-7 working days
- Worldwide: Express 3-9 working days
