Shipping Information

SHIPPING TO THE EU
Since the UK has left the EU, customs charges are now in place. Your own countries VAT and courier fees will be applicable. It is the customer's responsibility to pay these fees if ordered from our website.

Please note a refusal to pay customs charges will result in your order returning to us and your order refunded excluding any original shipping charges and other charges incurred. We do not charge UK VAT on orders to the EU.

Please see this link to a duties calculator to obtain an estimated amount for your order to the country that your order is being delivered to.

The HS Code we use is 820530

Online Calculator

Please note: All couriers also charge a processing fee.

Notice
SimplyDuty makes every attempt to provide up to date & accurate information in all our services. As we rely on data from a multitude of sources including Governments’ Customs, WTO, WCO and 3rd part data suppliers we cannot be held responsible for any loss material or financial in the off chance data is not 100% accurate.

DELIVERY - UK 

Shipping times are 2 - 3 days before dispatch.

Where possible we aim to despatch your order the same day if ordered before 12 pm Monday to Friday, but please allow 2 to 3 working days for dispatch on busy sale periods.

STANDARD UK MAINLAND

Orders under 2kg are sent via Royal Mail Second Class - please allow up to 5 working days for delivery.

Where your order contains an item greater than 2kg in weight the order will be delivered using DHL. Please allow up to 5 working days for delivery.

At present we do not have a Premium Service.
 

STANDARD USA
Orders below 2kgs - Price based on weight at checkout.

Orders above 2kgs - Price based on weight at checkout.
 

STANDARD CANADA
Orders below 2kgs - Price based on weight at checkout.

Orders above 2kgs - Price based on weight at checkout.
 

STANDARD EUROPE
Orders below 2kgs - Price based on weight at checkout.

Orders above 2kgs - Price based on weight at checkout.
 

REST OF THE WORLD
Due to Covid 19, we have had to arrange to ship on a per order basis, this is due to weight and location shipping quotes.
 

CUSTOMS
We do not pay local customs charges.

Notice: SimplyDuty makes every attempt to provide up to date & accurate information in all our services. As we rely on data from a multitude of sources including Governments’ Custom, WTO, WCO and 3rd part data suppliers we cannot be held responsible for any loss material or financial in the off chance data is not 100% accurate.

SHIPPING TO OTHER COUNTRIES
We also offer worldwide delivery which is based on size and weight of the order. 

If a shipping quote is unavailable at checkout please contact us with a list of the items you require and a shipping quote can be sent to you.
 

DELIVERY COSTS ARE CALCULATED DURING CHECKOUT

• Add items to your basket and proceed to checkout
• At checkout, we will calculate all delivery costs and taxes (if applicable) before payment
• Make payment and we will get your order on its way
• All orders can be tracked, a link with tracking details will be sent for you to locate your package
   

APPROXIMATE DELIVERY TIMES FROM DISPATCH

• UK: 2-3 working days.
• US & Europe: Express 3-10 working days
• Worldwide: Express 3-15 working days

Please note these times may be increased when sales are on and new product releases

Working days are Monday to Friday.

Please note, these times could increase on busy times like sales.