International Orders

 Updated 13/02/26 


Shipping to the EU

Since the UK has left the EU, customs charges now apply. You are responsible for paying any VAT and courier fees imposed by your country. We do not charge UK VAT on orders to the EU.

If you refuse to pay customs charges, your order will be returned to us, and we will issue a refund for the order amount minus the original shipping charges and any other incurred fees.

For an estimate of the customs duties and taxes you may need to pay, you can use this duty calculator. The HS Code is 8205.30.000.

Please note: All couriers may charge a processing fee. SimplyDuty aims to provide accurate and up-to-date information, but we cannot be held responsible for any inaccuracies in the data provided.

    Customs

    We do not cover local customs charges for international orders.

    Please be aware that a payment link will be sent to you via email, which you will need to action to clear any VAT/customs charges incurred. You will receive the payment link within 24 hours of placing your order. Please check your junk and spam folders if you can not locate it in your inbox. Please contact us immediately if you cannot locate the payment link email, as if this isn’t actioned, your goods will be held and returned.

    Approximate Delivery Times from Dispatch

    • UK: 2-3 working days
    • US & Europe: 3-5 working days
    • Worldwide: 3-7 working days