Please be advised, due to the ongoing novel coronavirus (Covid-19) emergency you may experience delays in receiving your order. As a precaution, we updated our website to highlight that orders currently arrive a few days later than the usual next-day service. However, Parcelforce, our main courier, have advised us that they are currently unable to commit on guaranteed delivery times. Please accept our apologies and we appreciate your patience.

Delivery - UK

Our delivery service is free on orders over £50 ex vat, to most of the UK, and only £4.95 on orders under 2KG and £8.95 for orders under £50 and over 2KG.

Shipping times are 2- 3 days before dispatch.

If possible we aim to despatch your order the same day if ordered before 12pm Monday to Friday, but please allow 2 to 3 working days for dispatch and on busy sale periods this may take more time.

Standard UK Mainland

Orders over £50

FREE

Orders under £50 below 2kgs

£4.95

Orders under £50 above 2kgs

£8.95

Orders under 2kg are sent via Royal Mail Second Class - please allow up to 5 working days for delivery.

Where your order contains an item greater than 2kg in weight the order may be delivered using Parcel Force. Please allow up to 5 working days for delivery.

At present we do not have a Premium Service

• Standard USA

Same day despatch for orders placed before 2pm.

Orders over £150 will have a special rate of £25

Orders under £150 below 2kgs - Price Based on weight at checkout

Orders under £150 above 2kgs - Price Based on weight at checkout

• Standard Canada

Same day despatch for orders placed before 2pm.

Orders over £150 will have a special rate of £25

Orders under £150 below 2kgs - Price Based on weight at checkout

Orders under £150 above 2kgs - Price Based on weight at checkout

• Standard Europe

Same day despatch for orders placed before 2pm.

Orders over £120 - £15

Orders under £120 below 2kgs - Price Based on weight at checkout

Orders under £120 above 2kgs - Price Based on weight at checkout

Rest of the world

Due to Covid 19, we have had to arrange shipping on an per order basis, this is due to weight and location shipping quotes

Customs

  • We do not Pay local Custom Charges
  • Please note if parcels are refused due to custom charges and returned, then the full delivery costs will be deducted from any refund due, this can be more then your invoice total due to Benchdogs Ltd subsadising the shipping costs due to order value, Proof of cost can be supplied on request.

Shipping to other countries

We also offer worldwide delivery which is based on size and weight of the order. 
If a shipping quote is unavailable please contact us with a list of the items you require and a shipping quote can be sent to you.

    Delivery costs are calculated during checkout.

    • Add items to your basket and proceed to checkout
    • At checkout we will calculate all delivery costs and taxes (if applicable) before payment
    • Make payment and we will get your order on it's way
    • All orders can be tracked, a link with tracking details will be sent for you to locate your package

    Approx delivery times from dispatch*:

    • UK 2-3 working days
    • US & Europe Express 3-7 working days
    • Worldwide Express 3-9 working days